Shipping Policy

Effective Date: October 26, 2026

At Form Shine Hub, we believe that organizing your vehicle should be simple from the moment you place your order. Whether you are purchasing interior storage hooks to keep everyday essentials within reach, car trash bags to help manage waste, or organizer boxes to reduce clutter, we aim to provide a clear and dependable shipping experience.

This Shipping Policy explains our shipping charges, order processing procedures, delivery expectations, tracking information, and the steps to take if a package is delayed or encounters a delivery problem.

1. Shipping Coverage

Form Shine Hub serves customers through its online store at https://www.formshinehub.site/.

Available destinations depend on the shipping options displayed at checkout. Before placing an order, customers should confirm that their address is supported and that all address details are accurate.

We reserve the right to decline shipment to destinations that cannot be serviced safely or lawfully, subject to applicable law and any obligations arising from an accepted order.

2. Shipping Fees

Our standard shipping charges are structured as follows:

• Orders totaling $10.00 or more: Free shipping.

• Orders totaling less than $10.00: A $5.99 shipping charge.

The shipping amount shown at checkout is the amount applicable to your order, subject to any clearly disclosed adjustments, promotions, or corrections permitted by law.

Unless otherwise specified, the threshold is based on the merchandise subtotal before shipping charges and applicable taxes. Any promotional terms that expressly establish a different calculation will control for the relevant promotion.

If an order is divided into multiple packages for fulfillment reasons, we will not automatically impose an additional shipping fee merely because multiple packages are used, unless the additional charge was clearly disclosed and lawfully agreed to.

3. Order Processing

Orders are processed after the order details have been received and payment authorization has been completed.

Our processing activities may include:

• Reviewing order information.

• Confirming payment authorization.

• Checking product availability.

• Preparing products for shipment.

• Packaging the order.

• Transferring the package to the selected carrier.

Order processing time is separate from transit time. Processing may take longer during weekends, public holidays, periods of unusually high order volume, inventory checks, or circumstances requiring additional verification.

If a material issue prevents us from fulfilling an order, we will make reasonable efforts to contact the customer and explain the available options.

4. Delivery Estimates

Estimated delivery times, where provided, are displayed at checkout or communicated through order-related messages.

Unless expressly guaranteed in writing, delivery estimates are approximate and should not be treated as a promise that a package will arrive on a particular date.

Actual delivery may be affected by the destination, carrier capacity, weather conditions, transportation disruptions, security checks, incomplete addresses, and other factors outside our reasonable control.

If you need an accessory by a particular date, please consider the stated estimate and allow reasonable additional time for unexpected delays.

5. Order Confirmation and Tracking

After an order is placed, you may receive an order confirmation at the email address provided during checkout.

Where tracking is available, tracking information may be provided after the package has been prepared for shipment or accepted by the carrier. Tracking information may take time to update after the initial label is created.

Customers should retain their order confirmation and tracking number until the delivery is complete.

If you have not received an expected confirmation or tracking update, contact us at [email protected] and include your order number.

6. Accurate Shipping Information

Customers are responsible for entering a complete and accurate delivery address, including the recipient's name, street address, apartment or unit number where applicable, city, state, ZIP code, and any additional delivery instructions supported by the carrier.

Please review your information carefully before submitting an order.

If you discover an error, contact us immediately. We will attempt to correct the address if the order has not yet entered a stage where changes are unavailable.

Once a package has been transferred to a carrier, we cannot guarantee that an address change, rerouting request, or delivery hold can be completed.

7. Delayed Shipments

A shipment may take longer than expected because of weather events, carrier disruptions, seasonal demand, address verification, transportation delays, or other unforeseen circumstances.

If your package appears to be delayed:

1. Review the latest tracking information.

2. Check whether the carrier has posted a delivery exception or updated estimate.

3. Allow a reasonable period for tracking information to refresh.

4. Contact us if the shipment remains unresolved or appears unusually delayed.

We will review the order details and assist with the next reasonable steps, which may include contacting the carrier or determining whether a replacement or refund is appropriate.

This process does not waive any rights or remedies available under applicable law.

8. Lost, Missing, or Misdelivered Packages

If tracking indicates that a package was delivered but you cannot locate it, consider checking the delivery area, mailbox, building reception, household members, or other safe locations where the carrier may have left the package.

You may also contact the carrier to request additional delivery information.

If the package remains missing, email us with your order number and tracking details. We will review the available information and investigate as appropriate.

A tracking status alone does not automatically resolve every claim. We will consider the circumstances, available evidence, carrier information, and applicable legal requirements when determining the appropriate resolution.

9. Damaged Packages

If your package arrives visibly damaged, please retain the packaging and take photographs of the outer package and affected products where practical.

Contact us promptly at [email protected] with your order number and a description of the damage.

We will review the information and explain the available options under our Return and Refund Policy and applicable law.

Customers should not discard damaged items or packaging before contacting us if doing so could make the issue more difficult to assess.

10. Split Shipments and Partial Fulfillment

Depending on inventory availability and fulfillment arrangements, products in the same order may occasionally be shipped separately.

If tracking information shows multiple shipments, each package may have its own tracking number and delivery estimate.

If one part of an order arrives while another remains outstanding, contact us if the remaining package does not arrive within the relevant delivery estimate or if tracking indicates a problem.

11. Incorrect or Undeliverable Addresses

Packages may be returned to the sender when an address is incomplete, the recipient cannot be identified, or the carrier cannot complete delivery.

If this occurs, contact us to discuss whether the order can be reshipped, refunded, or otherwise resolved.

Where a customer-provided address error causes additional costs, any proposed charge or deduction will be assessed according to the circumstances, disclosed terms, and applicable law.

We will not automatically deny a customer's statutory rights because a delivery problem has occurred.

12. Shipping Restrictions

Certain destinations, products, or transportation routes may be subject to carrier restrictions or legal requirements. We will not knowingly arrange shipments in violation of applicable law.

If a restriction affects an order before fulfillment, we will explain the situation and provide an appropriate resolution, including a refund where required.

13. Changes After Shipment

Once a package is in transit, requests to cancel, redirect, or change a delivery may be subject to carrier limitations.

If the order has already shipped, please refer to our Return and Refund Policy for available options after delivery.

14. Contact Information

For shipping questions, tracking assistance, or delivery concerns, contact:

Form Shine Hub
BUSINESS AS USUAL GROUP CORP
1290 Weston Rd, Weston, FL 33326, United States
Email: [email protected]

Please include your order number whenever possible so we can identify the shipment and provide more efficient assistance.

15. Policy Updates

We may update this Shipping Policy to reflect changes in our fulfillment procedures, carrier services, shipping fees, or legal obligations. The latest version will be published on our website with an updated effective date where appropriate.